Privacy Policy
Effective Date: 16.01.2024
Below is a comprehensive privacy policy for Avolingo based on the information you’ve provided. You should review it with a legal professional to ensure it meets all applicable legal requirements and accurately reflects your practices. Adjust any sections as necessary for your business operations or to comply with local laws.
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**Privacy Policy**
**Last Updated:**01.12.2024
Avolingo (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes how Avolingo collects, uses, and shares personal information in connection with our B2B AI education platform (“Services”). By using our Services, you agree to the terms of this Privacy Policy.
### 1. Information We Collect
**1.1 Personal Data:**
We collect personal information that you or your organization provide to us, which may include:
- **Identifiers:** Name and email address.
- **Location Data:** General geographic information.
- **User-Generated Content:** Voice recordings, textual inputs, and other content you create or submit through our Services.
**1.2 Technical & Usage Data:**
We automatically collect certain information related to your use of our Services, such as IP address, device type, browser type, and usage statistics. This information may be stored in a Firebase database or other secure cloud infrastructure.
### 2. How We Use Your Information
**2.1 Primary Purposes:**
We use your information to:
- **Improve AI Models:** Enhance the accuracy and efficiency of our speech recognition, language processing, and other AI-driven features.
- **Personalize Learning Experiences:** Customize course materials, exercises, and feedback to better suit each user’s learning needs.
- **Analytics:** Analyze user engagement, course completion rates, and other metrics to improve and refine our Services.
**2.2 Additional Analyses:**
We may also perform:
- **Sentiment Analysis:** To understand user feedback and overall satisfaction.
- **Learning Pattern Analysis & Performance Tracking:** To identify trends, optimize educational content, and provide insights into learning progress.
### 3. How We Share Your Information
**3.1 Service Providers & Partners:**
We may share your data with trusted third parties who help us operate, maintain, and improve our Services, such as:
- **OpenAI:** For language model processing and feature enhancements.
- **Microsoft Azure:** For hosting, computing, and storage solutions.
- **Firebase (Google):** For database management, analytics, and user authentication.
These third parties are obligated to protect your information and may only use it for the purposes described in this Privacy Policy or as required by law.
**3.2 Legal Compliance & Protection:**
We may disclose your information if we believe it is necessary to:
- Comply with applicable laws, regulations, or legal processes.
- Respond to lawful requests by public authorities (e.g., law enforcement or regulatory agencies).
- Protect the rights, property, or safety of Avolingo, our users, or others, including investigating potential violations of our Terms of Service.
### 4. Data Retention & Deletion
**4.1 Retention Period:**
We will retain your personal data, including voice recordings and textual inputs, for up to five (5) years to support long-term improvements, analytics, and compliance with any contractual obligations.
**4.2 Deletion Requests:**
You may request that we delete your personal data at any time by contacting us at **info@avo-lingo.com**. Upon receiving a verified request, we will delete your personal data within twelve (12) months. In cases of special or urgent requests, we will endeavor to delete your data within one (1) month where feasible.
### 5. Your Rights & Choices
**5.1 Access, Correction & Deletion:**
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at **info@avo-lingo.com**. We will respond within a reasonable time frame.
**5.2 Opt-Out of Certain Processing:**
If you wish to limit certain analytics or AI-driven analyses, please reach out to us at **info@avo-lingo.com**, and we will work with you to accommodate your preferences where possible.
### 6. Security Measures
We take the security of your data seriously and implement industry-standard safeguards to protect it. These measures may include encryption in transit (e.g., HTTPS), secure storage on reputable cloud service providers, and access controls that limit who can view your data. Despite these measures, no security system is impenetrable, and we cannot guarantee absolute security.
### 7. International Data Transfers
At this time, we do not engage in international data transfers beyond the scope of our chosen service providers. If this changes, we will update this Privacy Policy and implement appropriate safeguards as required by applicable law.
### 8. Children’s Privacy
Our Services are intended for use by business entities and educational organizations. We do not knowingly collect data from children under the age of 13. If you believe we have inadvertently collected personal data from a child under 13, please contact us at **info@avo-lingo.com**, and we will take steps to delete the information as soon as possible.
### 9. Regulatory Compliance
At present, we are not subject to any specific privacy regulations such as GDPR, COPPA, or FERPA. Should this change in the future or as we expand to new jurisdictions, we will update this Privacy Policy accordingly.
### 10. Updates to This Privacy Policy
We may modify this Privacy Policy from time to time. If we make significant changes, we will notify you by email, through our Services, or by updating the “Last Updated” date at the top of this policy. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.
### 11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
**Email:** info@avo-lingo.com
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By using Avolingo, you acknowledge that you have read, understood, and agree to this Privacy Policy.